Titles-Store-Policies-689-x-89_2
Privacy Policy »

All information collected by Farmhouse Fabrics is used for our purposes only. We will not sell or publish any personal information or e-mail addresses to anyone for any reason. If you have questions regarding this policy, please contact us. 

Sample Policy »

If you would like to receive samples of fabric before ordering, please send us a self-addressed stamped envelope and include the name, item (SKU) number, and description of the fabric that you would like along with your name, phone number and mailing address. Samples are limited to a maximum of seven. Please note we do not provide samples of the following: lace, ribbons, trims, netting, bobbinet, flounce, precut fabrics, remnants or sku numbers that begin with "Wind". Please mail request to Farmhouse Fabrics 270 Church Rd. Beech Island, SC 29842

Shipping Policy »

You may choose FedEx, UPS, or USPS for a fee of $15. Once your order is packaged and weighed and a handling fee of $1.50 is added we will refund any difference to your original form of payment.  Flat Rate shipping is $9.99 and we will choose the carrier. If you chose Flat Rate shipping and request a specific carrier additional fees may apply. Domestic orders of $295 or more will receive free shipping! (not including taxes and discount codes) Carrier of our choice. Policy applies to retail customers only.

International shipping costs of $30 are charged at checkout. Once your order is packaged and weighed we will reach out if additional payment is needed. If your shipping costs less than the charged amount you will be refunded the difference. Please email us once your order has been placed if you would like to know your shipping cost.

We ship most packages within 2 to 3 business days of receiving the order.  This estimated time could be affected by holidays and inventory.  If there is a delay for some reason, we will contact you by email.

Payment Policy »

All payment information is sent through a secure server which encrypts the information for your protection. We accept PayPal, American Express, Visa, Mastercard, and Discover. If you are not comfortable sending your credit card information on-line you have the option of sending us your order and then calling with your credit card information.

You also have the option of placing your order on-line and paying by check. If you choose this option, we will e-mail you your total including shipping. Please wait for our e-mail before sending your check. Your order will be processed once your check is received. We can not accept checks drawn on non-US banks. This includes Canadian banks. Orders paid for by check will take longer to receive.

Return Policy »

Fabric, lace, ribbon, rick-rack, piping and any other merchandise cut and sold by the yard can not be returned except in the event of defective goods or a shipping error.  If you receive a defective item we ask to you email photos to us at info@farmhousefabrics.com. We require notice of a defective item within 14 days of delivery. No patterns or books may be returned.

Returns and exchanges are accepted within 14 days of your shipping date. All merchandise must be returned in original condition. There will be a 15% restocking fee applied to all returns.  We can not credit shipping and handling charges. Please call or e-mail for approval before returning merchandise.  No returns on sale, discounted or discontinued merchandise. 

Titles-FAQs---689-x-89
1. Do you send samples? »

If you would like to receive samples of fabric before ordering, please send us a self-addressed stamped envelope and include the name, item (SKU) number, and description of the fabric that you would like along with your name, phone number and mailing address. Samples are limited to a maximum of seven. Please note we do not provide samples of the following: lace, ribbons, trims, netting, bobbinet, flounce, precut fabrics, remnants or sku numbers that begin with "Wind". Please mail request to Farmhouse Fabrics 270 Church Rd. Beech Island, SC 29842

2. How do you calculate shipping? »

You may choose FedEx, UPS, or USPS for a fee of $15. Once your order is packaged and weighed and a handling fee of $1.50 is added we will refund any difference to your original form of payment.  Flat Rate shipping is $9.99 and we will choose the carrier. If you chose Flat Rate shipping and request a specific carrier additional fees may apply. Domestic orders of $295 or more will receive free shipping! (not including taxes and discount codes) Carrier of our choice. Policy applies retail customers only.

International shipping costs of $30 are charged at checkout. Once your order is packaged and weighed we will reach out if additional payment is needed. If your shipping costs less than the charged amount you will be refunded the difference.Please email us once your order has been placed if you would like to know your shipping cost.

We ship most packages within 2 to 3 business days of receiving the order.  This estimated time could be affected by holidays and inventory.  If there is a delay for some reason, we will contact you by email.

3. How do I return merchandise? »

Because we offer samples of fabrics & will color match your items with a note in the comments section; there is a 15% restocking fee to all returned merchandise. Shipping is non-refundable and return shipping is the customer's responsibility. 

4. How do I know my colors will match? »

Use the 'Comments' section of your order!  Here is where you can leave us notes about finding the best color in a certain style of fabric. Or please send a yard of Polyester Satin Ribbon to match the gingham fabric from my order.  Coordinating threads are an easy item for us to include with your next order.

5. Why am I being asked for additional money when merchandise is added to an existing order or when shipping internationally? »

When paying by credit card, our system automatically embeds your credit card number and only allows the amount which you approved to be captured.  When merchandise is added whether by phone, email or in the comments section; an additional transaction is necessary for purchase.  This is also the case when shipping internationally.  Shipping is not charged during the checkout process but is charged when we can determine the price of shipping due to weight and destination of the package.  An additional transaction is necessary for shipping overseas.

6. Do I have to order in half yard or .5 increments? »

The yardage that is visible in the order box is the minimum yardage that can be ordered for that product.  You can order any amount that is equal to or larger than the minimum - simply highlight the minimum yardage and replace the number with the amount that you need.